/* 운영자 콘솔(실시간 관제) · AI 팀 초상 카드 공통 — 색은 변수만 */
.op{display:flex;flex-direction:column;gap:18px;padding:4px 0 40px;max-width:1440px}
.op .grow{flex:1}
.op .ph{margin-bottom:0}
.op-mu{color:var(--muted);font-size:12.5px}
.op-bad{color:var(--bad);font-weight:650} .op-warn{color:var(--warn);font-weight:650} .op-ok{color:var(--ok)}
.op-hint{margin:8px 0 0;font-size:13px;color:var(--text-2);line-height:1.6}
.op-quiet{padding:18px 4px;color:var(--text-2);font-size:14px;text-align:center}
.op-live{display:inline-flex;align-items:center;gap:8px;font-size:13px;font-weight:650;color:var(--ok);padding:6px 12px;border-radius:999px;border:1px solid color-mix(in srgb,var(--ok) 35%,transparent);background:color-mix(in srgb,var(--ok) 8%,transparent);font-variant-numeric:tabular-nums}
.op-live.off{color:var(--text-2);border-color:var(--line-2);background:transparent}
.op-live.bad{color:var(--bad);border-color:color-mix(in srgb,var(--bad) 40%,transparent);background:color-mix(in srgb,var(--bad) 8%,transparent)}

/* 공통 패널 */
.op-panel{background:linear-gradient(180deg,rgba(255,255,255,.018),transparent),var(--panel);border:1px solid var(--line);border-radius:var(--ui-radius,16px);padding:18px 20px;min-width:0}
.op-h{display:flex;align-items:center;gap:8px;margin-bottom:14px;flex-wrap:wrap}
.op-h h2{margin:0;font-size:16px;font-weight:750}
.op-h small{font-size:12.5px;color:var(--text-2)}
.op-row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}

/* 숫자 카드 */
.op-kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:14px}
.op-kpis .kpi-x .k-v{font-size:24px}
.op-kpis .kpi-x.bad .k-v{color:var(--bad)}
.op-split{height:6px;border-radius:99px;background:var(--warn);overflow:hidden;margin:4px 0 2px}
.op-split i{display:block;height:100%;background:var(--ok);transition:width .6s ease}

/* 본문 배치 */
.op-main{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,1fr);gap:18px;align-items:start}
.op-side{display:flex;flex-direction:column;gap:18px;min-width:0}
.op-grid3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:start}

/* ---------- 흐름 파이프: 물이 흐르면 바쁨, 물방울이면 가끔, 비어 있으면 쉼 */
.op-lg{display:flex;gap:14px;font-size:12.5px;color:var(--text-2);flex-wrap:wrap}
.op-lg span{display:inline-flex;align-items:center;gap:6px}
.op-lg i{width:10px;height:10px;border-radius:3px;display:inline-block}
.op-lg i.sub{background:var(--ok)} .op-lg i.api{background:var(--warn)} .op-lg i.run{background:var(--brand);border-radius:50%}
.op-pipes{display:flex;flex-direction:column;gap:4px;max-height:520px;overflow:auto;padding-right:2px}
#op-trunk{margin-bottom:10px;padding-bottom:12px;border-bottom:1px dashed var(--line-2)}
.op-pp{display:grid;grid-template-columns:170px minmax(0,1fr) 170px;align-items:center;gap:14px;padding:7px 8px;border-radius:12px;transition:background .3s}
.op-pp.busy{background:color-mix(in srgb,var(--ok) 4%,transparent)}
.op-pp-l{display:flex;align-items:center;gap:10px;min-width:0}
.op-pp-l>span:last-child{display:flex;flex-direction:column;min-width:0;line-height:1.3}
.op-pp-l b{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.op-pp-l small{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.op-pp.trunk .op-pp-l b{font-size:15.5px}
.op-tube{position:relative;display:flex;flex-direction:column;gap:3px;padding:4px;border-radius:99px;
  background:linear-gradient(180deg,color-mix(in srgb,var(--text) 9%,transparent),color-mix(in srgb,var(--text) 3%,transparent));
  border:1px solid var(--line-2);box-shadow:inset 0 2px 5px rgba(0,0,0,.25)}
.op-tube::after{content:"";position:absolute;left:10px;right:10px;top:2px;height:3px;border-radius:99px;background:linear-gradient(90deg,transparent,rgba(255,255,255,.14),transparent);pointer-events:none}
.op-tube.big{padding:5px;gap:4px}
.op-lane{--c:var(--ok);position:relative;height:7px;border-radius:99px;overflow:hidden;background:color-mix(in srgb,var(--c) 7%,transparent)}
.op-tube.big .op-lane{height:11px}
.op-lane.api{--c:var(--warn)}
.op-lane .w{position:absolute;inset:0;opacity:0;transition:opacity .8s ease;
  background:repeating-linear-gradient(90deg,var(--c) 0 26px,color-mix(in srgb,var(--c) 55%,transparent) 26px 34px,var(--c) 34px 52px,color-mix(in srgb,var(--c) 70%,transparent) 52px 68px);
  background-size:68px 100%;animation:opflow var(--spd,1.6s) linear infinite;box-shadow:0 0 10px color-mix(in srgb,var(--c) 60%,transparent)}
.op-lane.flow .w{opacity:1}
.op-lane .dr{position:absolute;inset:0}
.op-lane .dr i{position:absolute;top:50%;left:-6%;width:9px;height:70%;transform:translateY(-50%);border-radius:40% 60% 60% 40%;
  background:radial-gradient(circle at 70% 40%,color-mix(in srgb,var(--c) 40%,#fff),var(--c) 60%);box-shadow:0 0 8px var(--c);opacity:0;
  animation:opdrip 3.2s cubic-bezier(.45,.05,.55,.95) infinite}
.op-tube.big .op-lane .dr i{width:12px}
@keyframes opflow{from{background-position:0 0}to{background-position:68px 0}}
@keyframes opdrip{0%{left:-4%;opacity:0}8%{opacity:1}88%{opacity:1}100%{left:101%;opacity:0}}
.op-pp-r{display:flex;align-items:center;gap:12px;justify-content:flex-end;min-width:0}
.op-pump{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--muted);min-width:38px}
.op-pump i{width:10px;height:10px;border-radius:50%;background:var(--line-2)}
.op-pump.on{color:var(--text)} .op-pump.on i{background:var(--brand);animation:oppump 1.2s ease-in-out infinite}
@keyframes oppump{0%,100%{box-shadow:0 0 0 0 color-mix(in srgb,var(--brand) 55%,transparent)}50%{box-shadow:0 0 0 6px transparent}}
.op-rate{font-size:13px;color:var(--text-2);white-space:nowrap;font-variant-numeric:tabular-nums}
.op-rate b{font-size:15px;color:var(--text)} .op-rate small{font-size:12px;color:var(--muted);margin-left:1px}
.op-sp{width:64px;height:24px;flex:none}.op-sp .spark{width:64px;height:24px;display:block}
@media (prefers-reduced-motion:reduce){.op-lane .w{animation:none}.op-lane .dr i{animation:none;opacity:1;left:calc(var(--i,1)*15%)}.op-pump.on i{animation:none}}

/* 서버 부하 */
.op-gauges{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.op-g{display:flex;flex-direction:column;align-items:center;text-align:center;gap:2px}
.op-g svg{width:78px;height:78px}
.op-g b{font-size:14px;display:flex;align-items:center;gap:5px}
.op-g small{font-size:12.5px;color:var(--text-2);font-variant-numeric:tabular-nums}

/* 60분 막대 */
.op-ch{width:100%;display:block;overflow:visible}
.op-ch .b-sub{fill:var(--ok)} .op-ch .b-api{fill:var(--warn)}
.op-ch g:hover rect{opacity:.75}
.op-ch .ax{font:500 12px var(--sans);fill:var(--muted)} .op-ch .ax-l{stroke:var(--line-2)}

/* 경보 */
.op-al{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;max-height:330px;overflow:auto}
.op-al li{display:grid;grid-template-columns:4px minmax(0,1fr);gap:12px;padding:10px 12px;border-radius:10px;border:1px solid var(--line);background:var(--panel-2)}
.op-al li>i{border-radius:3px;background:var(--info)}
.op-al li.warn>i{background:var(--warn)} .op-al li.bad>i{background:var(--bad);box-shadow:0 0 10px color-mix(in srgb,var(--bad) 60%,transparent)}
.op-al li.bad{border-color:color-mix(in srgb,var(--bad) 40%,var(--line))}
.op-al b{display:block;font-size:14px;color:var(--text)} .op-al small{display:block;font-size:13px;color:var(--text-2);line-height:1.5}
.op-calm{display:flex;align-items:center;gap:12px;padding:16px;border-radius:12px;border:1px dashed var(--line-2)}
.op-calm>span:last-child{display:flex;flex-direction:column}.op-calm b{font-size:14.5px}.op-calm small{font-size:13px;color:var(--text-2)}

/* 요금제 분포 */
.op-stack{display:flex;height:14px;border-radius:99px;overflow:hidden;gap:2px;margin-bottom:12px}
.op-stack i{display:block;height:100%;min-width:4px;transition:width .6s ease}
.op-dl{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;font-size:14px}
.op-dl li{display:grid;grid-template-columns:10px minmax(0,1fr) auto auto;gap:10px;align-items:center}
.op-dl i{width:10px;height:10px;border-radius:3px}
.op-dl small{font-size:12.5px;color:var(--text-2);min-width:84px;text-align:right}
.op-tag{font-style:normal;font-size:12px;color:var(--muted);border:1px solid var(--line-2);border-radius:6px;padding:0 5px}

/* 목록(기록·결제·보안) */
.op-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;font-size:14px}
.op-list li{display:flex;gap:10px;align-items:baseline;line-height:1.5}
.op-list .op-t{font-family:var(--mono);font-size:12px;color:var(--muted);white-space:nowrap}
.op-sec li{align-items:center}
#op-events{max-height:330px;overflow:auto}
#op-pays{max-height:260px;overflow:auto}

/* 고객 표 */
.op-chips{display:inline-flex;gap:6px;flex-wrap:wrap}
.op-chips button{border:1px solid var(--line-2);background:transparent;color:var(--text-2);border-radius:999px;padding:5px 12px;font:650 13px var(--sans);cursor:pointer;min-height:32px}
.op-chips button:hover{color:var(--text)}
.op-chips button.on{background:var(--brand);border-color:var(--brand);color:var(--brand-ink,#fff)}
.op-q{width:200px;min-height:34px}
.op-table{overflow-x:auto;-webkit-overflow-scrolling:touch}
.op-table table{width:100%;border-collapse:collapse;font-size:14px;min-width:980px}
.op-table th{text-align:left;font-weight:650;font-size:12.5px;color:var(--text-2);padding:9px 8px;white-space:nowrap}
.op-table td{padding:12px 8px;border-top:1px solid var(--line);vertical-align:middle}
.op-table tr.op-off td{opacity:.75}
.op-num{font-family:var(--mono);font-size:13px;color:var(--text-2)}
.op-bar{height:5px;background:var(--line);border-radius:99px;margin-top:6px;width:120px;overflow:hidden}.op-bar i{display:block;height:100%;border-radius:99px;background:var(--ok)}
.op-bar.warn i{background:var(--warn)} .op-bar.bad i{background:var(--bad)}
.op-chip{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12.5px;font-weight:650;border:1px solid var(--line-2);color:var(--text)}
.op-chip.legacy{color:var(--text-2);border-style:dashed}
.op-chip.owner{color:var(--brand);border-color:color-mix(in srgb,var(--brand) 45%,transparent)}
.op-st{display:inline-flex;align-items:center;gap:8px;font-weight:650}
.op-st.ok{color:var(--ok)} .op-st.bad{color:var(--bad)} .op-st.warn{color:var(--warn)}
.op-now{display:inline-flex;align-items:center;gap:7px;font-size:13px;color:var(--text-2);font-weight:650}
.op-now.on{color:var(--ok)}
.op-ai b{font-size:15px;margin-right:2px}
.op-acts{display:flex;gap:6px;justify-content:flex-end;flex-wrap:wrap}

/* 요금제 카드 */
.op-plans{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px}
.op-plan{border:1px solid var(--line);border-radius:14px;padding:16px;display:flex;flex-direction:column;gap:8px;background:var(--panel-2);min-width:0}
.op-plan.on{border-color:color-mix(in srgb,var(--brand) 35%,var(--line))}
.op-plan.soon{border-style:dashed;background:transparent}
.op-plan.soon .op-plan-p,.op-plan.soon ul{opacity:.7}
.op-plan.legacy{background:transparent}
.op-plan-h{display:flex;align-items:center;gap:8px;justify-content:space-between}
.op-plan-h b{font-size:16px}
.op-plan p{margin:0;font-size:13px;color:var(--text-2);line-height:1.5}
.op-plan-p{font-size:24px;font-weight:800;letter-spacing:-.02em}.op-plan-p small{font-size:13px;color:var(--text-2);font-weight:600;margin-left:3px}
.op-plan ul{list-style:none;margin:0;padding:8px 0;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:5px;font-size:13px}
.op-plan li{display:flex;justify-content:space-between;gap:8px}.op-plan li span{color:var(--text-2)}.op-plan li b{text-align:right;font-weight:650}
.op-plan-f{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--text-2);padding-top:8px;border-top:1px solid var(--line)}
.op-plan-f code{font-size:12px;color:var(--muted)}
.op-badge{font-size:12px;font-weight:700;padding:2px 9px;border-radius:999px;white-space:nowrap;border:1px solid var(--line-2)}
.op-badge.on{color:var(--ok);border-color:color-mix(in srgb,var(--ok) 40%,transparent);background:color-mix(in srgb,var(--ok) 10%,transparent)}
.op-badge.soon{color:var(--warn);border-color:color-mix(in srgb,var(--warn) 40%,transparent);background:color-mix(in srgb,var(--warn) 10%,transparent)}
.op-badge.legacy{color:var(--text-2)}

/* 운영사 키 */
.op-key{display:flex;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:10px;margin-bottom:8px}
.op-key b{font-size:14px}

/* 손익 계산기 */
.op-k{font-size:13px;color:var(--text-2);font-weight:650;margin-bottom:6px}
.op-calc-g{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:14px;margin-bottom:14px}
.op-seg{display:flex;gap:6px;flex-wrap:wrap}.op-seg button{min-height:34px}
.op-seg button.on{outline:2px solid var(--brand);outline-offset:-1px;color:var(--text)}
.op-calc-t{width:100%;max-width:560px;border-collapse:collapse;font-size:15px}
.op-calc-t td,.op-calc-t th{padding:8px 0}.op-calc-t th{text-align:left;font-weight:500;color:var(--text-2)}
.op-calc-t td{text-align:right;font-family:var(--mono)}
.op-calc-t tr+tr{border-top:1px solid var(--line)}
.op-calc-t tr.sum th{font-weight:750;color:var(--text)} .op-calc-t tr.sum td{font-size:20px;font-weight:700}

@media (max-width:1280px){.op-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.op-grid3{grid-template-columns:1fr 1fr}}
@media (max-width:1100px){.op-main{grid-template-columns:1fr}.op-side{display:grid;grid-template-columns:1fr 1fr}}
@media (max-width:900px){
  .op-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}
  .op-grid3,.op-side{grid-template-columns:1fr;display:grid}
  .op-pp{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"l r" "t t";gap:6px 10px}
  .op-pp-l{grid-area:l}.op-tube{grid-area:t}.op-pp-r{grid-area:r}
  .op-sp{display:none}
  .op-q{width:100%}
  .op-panel{padding:16px}
}
@media (max-width:520px){.op-kpis{grid-template-columns:1fr}.op-gauges{grid-template-columns:1fr 1fr}}

/* AI 팀 초상 카드 */
.tm-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(380px,1fr));gap:16px}
.tm-card{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:18px;display:flex;gap:16px;cursor:pointer;min-width:0}
.tm-card:hover{border-color:var(--line-2)}
.tm-por{width:150px;flex:none;aspect-ratio:2/3;object-fit:cover;border-radius:12px;border:1px solid var(--line);display:block;background:#0b0f1a}
.tm-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:10px}
.tm-name{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.tm-name b{font-size:19px}
.tm-prov{padding:2px 8px;border-radius:6px;font-size:12px;border:1px solid var(--line)}
.tm-role{font-size:14px;color:var(--text-2)}
.tm-dl{display:grid;grid-template-columns:84px 1fr;gap:6px 10px;margin:0;font-size:13px}.tm-dl dt{color:var(--muted)}.tm-dl dd{margin:0;min-width:0;overflow-wrap:anywhere}
.tm-pay{display:inline-block;padding:2px 8px;border-radius:6px;font-size:12px;background:var(--panel-2);border:1px solid var(--line)}
.tm-st{font-size:13px;white-space:nowrap}.tm-st.online{color:var(--ok)}.tm-st.error{color:var(--bad)}
.tm-mini{width:44px;aspect-ratio:2/3;object-fit:cover;border-radius:8px;border:1px solid var(--line);flex:none}
.tm-engine{display:flex;gap:12px;align-items:center;padding:12px 16px;border:1px dashed var(--line-2);border-radius:12px;font-size:14px;color:var(--text-2)}
.tm-roles table{width:100%;border-collapse:collapse;font-size:14px;min-width:760px}.tm-roles th{text-align:left;font-size:12px;color:var(--muted);font-weight:500;padding:8px}
.tm-roles td{padding:10px 8px;border-top:1px solid var(--line);vertical-align:top}.tm-roles small{color:var(--muted)}
.tm-why{border:1px solid var(--line);background:var(--panel-2);border-radius:12px;padding:12px 16px;font-size:14px;line-height:1.7}
@media(max-width:640px){.tm-card{flex-direction:column}.tm-por{width:100%;max-width:260px}}

/* 단계별 이탈(한 줄 · 숫자만) · 의견 · 문의 목록 */
.op-fun-row{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:0;margin-top:6px}
.op-fun-c{display:flex;flex-direction:column;gap:4px;padding:6px 16px;border-left:1px solid var(--line);min-width:0}
.op-fun-c:first-child{border-left:0;padding-left:0}
.op-fun-c span{font-size:13px;color:var(--muted)}
.op-fun-c b{font-size:26px;font-weight:700;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.op-fun-c small{font-size:12.5px;color:var(--text-2);font-variant-numeric:tabular-nums}
.op-fun .op-h,.op-ct-h{flex-wrap:wrap;gap:8px}
.op-ct li{align-items:flex-start;padding:12px 0;border-top:1px solid var(--line);gap:16px}
.op-ct li:first-child{border-top:0;padding-top:4px}
.op-ct li.done{opacity:.6}
.op-ct-b{flex:1;min-width:0}
.op-ct-b p{margin:4px 0 0;white-space:pre-wrap;word-break:break-word;color:var(--text)}
.op-ct-k{color:var(--text-2);font-weight:650}
.op-ct-a{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
@media (max-width:900px){.op-fun-row{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 0}.op-fun-c:nth-child(odd){border-left:0;padding-left:0}
  .op-ct li{flex-direction:column;gap:8px}.op-ct-a{justify-content:flex-start}}